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Information from the Management 斯宝亚创集团管理层公开信
2020年03月23日


Dear Stiebel Eltron Partners and Customers,

尊敬的斯宝亚创合作伙伴及客户,

Dear employees,

亲爱的员工们,


We are allexperiencing very challenging times as a consequence of the global pandemic. Globallywe all have to contribute our part to help slow down the speed at which theCOVID 19 disease is spreading. These are times where we all need to standtogether, and everyone has to do his or her part.

鉴于全球范围内新冠病毒引发的肺炎疫情蔓延,我们所有人都面临着巨大的挑战。在全球范围内,每个人都有义务为减缓疫情传播做出应有的贡献。在这个时候,我们要团结一致,共渡时艰,每个人尽自己的一份力量。


At StiebelEltron, we are very well aware of the need to find the right balance betweenproviding the maximum security for everyone with whom we are in contact, bothwithin the company as well as towards all our external partners, andmaintaining our role in supporting our customers in trade and craftsmanship sothat they can continue to serve their customers. We have taken extensivemeasures in our factories and offices to ensure the best we can that we cancontinue with our daily work. We have implemented protective measures thatwould enable us to keep production and key support functions at work in case ofan infection of an employee with the Coronavirus, should the need arise.

斯宝亚创深知,企业应在确保人员健康和维持企业的发展间维持良好平衡,既要保证所有员工及合作伙伴的人身安全健康,同时也要在贸易和技术上,向我们的合作伙伴提供最大的支持,以便他们可以继续为客户大众提供优质服务。我们已在车间和办公室采取了一系列措施,以最大限度确保我们能够继续开展日常工作。同时我们也采取了防护措施,即使万一有员工不幸感染新冠病毒,我们也能以最好的状态继续开展生产及提供其他支持。


So far, wehave been able to supply material to our customers without disruptions. We areworking hard every day to try to maintain these high service levels. Ourinventories remain high and we are working with full capacity in our plants.Unless external factors beyond our control impose us with difficulties with nopossible workarounds, we will continue to do our utmost best to help you inyour businesses. Our factories will remain open, our customer service desks arethere to help you and our field sales and service technicians are yourresources which you can draw upon as needed.

到目前为止,斯宝亚创向客户的供货未受影响,我们每天都在努力工作确保始终提供高品质的服务。目前斯宝亚创库存充足,且工厂以全部产能进行生产。除非由于我们迫于无法控制的外部因素,而无法开展工作,否则我们都会尽最大努支持客户开展业务。现在,我们的工厂仍然开放,我们的客户服务人员仍然可以为您提供帮助,我们的区域销售和技术及服务人员愿意随时为您提供支持。


With all ofthis going on, we of course keep the health and safety of everybody as a toppriority. We wish you all that you and your loved ones remain safe and healthyand that you are able to keep the impact of this global crisis on your businessat the lowest possible level. At Stiebel Eltron, we will do everything we canto contribute towards these two main goals.

随着疫情的蔓延,斯宝亚创视所有人的健康和安全为首要前提。我们希望您和您的家人安全健康,同时将业务受这次全球危机的影响降到最低。斯宝亚创也愿尽最大努力支持您,实现这两个重要目标。


Please do nothesitate to contact your Stiebel Eltron representative for any assistance youmay require. We will keep everybody updated on the situation over the nextweeks.

在您需要任何帮助的时候,请毫不犹豫地与您的斯宝亚创业务代表联系。在接下来的几周中,我们将及时为大家更新最新的情况。


We are surethat we all look forward to the day when we can look back on this crisis assomething that brought us together and united us even stronger – in ourfamilies, with our friends, in business and even between countries.

我们确信且期待,当我们回首共同面对的这场全球危机的时候,值得荣耀的是,它使我们更加团结地站在一起:无论是我们与家人朋友之间,企业之间,乃至国家之间。


Stay healthy!

愿大家健康!


Dr. Kai Schiefelbein                            Dr. Nicholas Matten




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